Atlassian Software & Services
Despite the overwhelming scheduling challenges, Appnovation completed amazing work: the quality of the code, the thoroughness of the testing, the high velocity in turnaround was incredible to watch.
Timothy Moore
Web Service Manager, Office of the CIO, Bay Area Rapid Transit (BART)
Appnovation is a Gold Solution Partner and authorized reseller of Atlassian products. With certified Atlassian experts on staff, our knowledge of and experience with the Atlassian product suite is unparalleled in the marketplace.
When it comes to Atlassian product knowledge and services required to get your organization where it wants to go, Appnovation is more than well equipped to not only advise, but also execute and support any Atlassian related endeavor. Furthermore our experts can provide assistance beyond a purely technical optimization standpoint, but also offer guidance how best to leverage the tools for agile and collaboration needs. Specifically, Appnovation provides Atlassian services including strategy, implementations, development, integrations, migrations, upgrades, support and maintenance, and as an authorized reseller, we can sell licenses or help your business with renewals.
Important - Atlassian server license support end of life is on February 2, 2024. If you haven't started evaluating your options and planning your migration to Cloud or Data Centre, today is the day to start. Talk to our experts and explore what is the right move for your business needs.
Let Appnovation be your partner to help get your company started, or further along, with the #1 development tool set favored by development teams. Using Atlassian products, Appnovation also provides consulting, development, and support services helping to enable digital transformation and improve productivity for the enterprise.
Inspiring possibility and applying innovation at some of the most recognizable brands on the planet.
Explore in Detail
Atlassian Software Licenses We Resell
When you buy an Atlassian license, you can also enjoy software maintenance packages and support, with our Atlassian experts here to help.
Our Atlassian experts can provide software sales and digital solutions using any of the following Atlassian products:
Plan, Track and Support
- Jira Software (Project and issue tracking)
- Jira Service Management (Formerly Jira Service Desk, IT service desk and customer service)
- Jira Core (Essential business management)
- Status Page (Incident communication)
Collaborate and Chat
- Confluence (Document collaboration
- Trello Collaborate (Visually on any project)
- Hipchat (Team chat, video, file sharing)
Code, Ship and Build
- Bitbucket (Git code management)
- SourceTree (Git and Mercurial desktop client)
- Bamboo (Integration and release management)
As a an official reseller of Atlassian software and software licenses, Appnovation will ensure that you get what you need to enjoy all the benefits Atlassian has to offer your business.
When you buy an Atlassian license, you can also enjoy software maintenance packages and support, with our Atlassian experts here to help you with:
- Bug fixes
- Security patches
- New features & enhancements
- Atlassian support and maintenance
- Developer license keys (test upgrades before purchase)
Jira Software
The #1 Development Tool that enables issue collection and agile delivery methodology. Jira Software is created to increase your agile team's efficiency while you plan and organize tasks, workflows, and reports.
Jira Core
A project and task management solution for business teams. It helps speed up and organize teams by providing a customizable workflow to track assets and run projects in workflow.
Jira Service Management
The most collaborative service management solution on the market favored by IT and service teams. Built on Jira, it delivers an intuitive user experience to focus on handling requests and issues.
Confluence
A platform to enable teams to create, organize, and discuss work internally. Any content created in Confluence can be created in either a page or blog format.
HipChat
Helps your team work better by easing the process of sharing ideas, updates, code, and files in real-time through private group chat and instant messaging.
Atlassian Services & Support
With a team of Atlassian experts, Appnovation is equipped and ready to ensure that your business utilizes an agile approach to deliver greater efficiency.
With a team of Atlassian experts, Appnovation is equipped and ready to ensure that your business utilizes an agile approach to deliver greater efficiency. As agile solutions become increasingly popular and in demand, more businesses are looking to adopt this approach, and our experts are ready to guide you to the best agile solutions.
Appnovation’s Atlassian software experts can recommend the right tools to increase internal productivity and workflows for your business, and as official resellers, we are trusted and reliable. Employing the best Atlassian products will help you improve customer interaction, both within a business and across businesses. Atlassian software offers a variety of products that can be integrated or tailored to suit business needs, and our expert Atlassian developers will discuss what works for you.
Atlassian software offerings are varied and flexible, offering everything from easy to complex solutions that would suit small start-ups to enterprise level corporations. Our Atlassian software experts can advise you about the current products on the market, some of which can be trialled for free before purchase.
With our Atlassian experts at your disposal, you will be able to select and utilize a wide range of products and services, helping you streamline your workflow and enhance productivity and integration:
Plan, Track and Support
- Jira Software (Project and issue tracking)
- Jira Service Desk (IT service desk and customer service)
- Jira Core (Essential business management)
- Status Page (Incident communication)
Collaborate and Chat
- Confluence (Document collaboration
- Trello Collaborate (Visually on any project)
- HipChat (Team chat, video, file sharing)
Code, Ship and Build
- Bitbucket (Git code management)
- SourceTree (Git and Mercurial desktop client)
- Bamboo (Integration and release management)
24/7/365 Atlassian Support
Our global Managed Services team is staffed around the clock with some best technology and Atlassian experts on the planet. Providing support via the osCaddie portal, our customer success team can deliver remote deskside support utilizing award winning remote tools that allow staff to share screens with clients in order to rapidly diagnose and resolve emergent issues.
Disaster Recovery
Appnovation can provide disaster recovery services inclusive of providing emergency hosting and support in the event that current service providers are unable to meet their obligations. Depending on the specific customer needs, we can commit to having a fully functional service restored with an alternate provider in as little as 30 minutes.
Environment Backup & Restore
Appnovation offers an automated cloud-based backup and restore process to ensure the environments we support are backed up offsite providing complete peace of mind and allowing us to engage our multi-cloud disaster recovery process should it be required.
Maintenance of Environments
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Security Patching - Our Appnovation maintenance team ensures that all systems under management are patched, secured and aligned with current industry best practices for maintaining large scale production systems.
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Vulnerability Scanning - We provide a regular scanning service using best-of-breed tools to identify and isolate possible security vulnerabilities in subscription services.
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Application Development Support Business - Drawing from the same resource pool as Appnovation Professional Services, Managed Services is able to provide development services for clients. This may be in the form of bug fixes or, in some cases, a method for assisting clients in the implementation of a continuous improvement/continuous delivery solutions.
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Static Source Code Analysis - Appnovation can provide both automated and manual source code analysis to ensure that code is checked for errors (such as CRSF or SQL injection) before it enters a production environment, minimizing the risk of both downtime and possible exposure to potential compromise.
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Code Review Analysis - Appnovation can act as a trusted third party to provide code audits and review. Drawing from our global pool of experts, many of whom are heavily involved in contributing to the products themselves, we are able to offer a world-leading review process.
Architecture Review & Capacity Planning
Ensuring all environments are kept inline with current best practices, this essential section of a Managed Services contract gives us the opportunity to continue the architectural discussion about the solutions and how it fits with the rapidly evolving business environment, both internal and external.
Service Management Review
Appnovation assigns a dedicated Managed Services Subscription Manager (SM) to act as the overall point of contact for each client's MS account and related contracts. The SM is a resource focused entirely on client overall satisfaction and serves as an escalation point for issues and requests. In addition, the SM takes on the role of coordinating monthly meetings with clients to help oversee the smooth running of their MS account and contracts.
Atlassian, Consulting, Strategy & Agile Development
Appnovation has a team of agile development experts, ready to guide you through the full range of Atlassian products, support, and Agile methodology for coding and developing solutions.
Atlassian Consulting & Strategy
Appnovation’s Atlassian consultants will discuss your needs, and deliver your tailor-made digital solution. Our experts will help you see real value, and experience how Atlassian can:
- Create transparency on all project work, while providing tools and metrics to measure performance
- Help to break up large projects, complex workflows and software solutions or incident management into smaller and more manageable pieces of work, therefore improving delivery timescales
- Improve accountability and responsibility and helps to effectively transfer knowledge
- Increase productivity, collaboration and teamwork
- Provide a greater insight into estimated vs. actual time spent on a project measure performance
- Use Metrics and different tools to summarise data, allowing higher management to understand how their teams are working and performing
Agile Development
Appnovation has a team of agile development experts, ready to guide you through the full range of Atlassian products, support, and Agile methodology for coding and developing solutions.
With Agile solutions increasingly in demand and more and more businesses who look to adopt this approach, Appnovation can deliver a tailor-made solution. Our agile development experts will use Atlassian products in a way which offers a standardised way of working, simplifying and streamlining your business productivity.
With agile development, our Atlassian experts can show you just how many tools can be used to increase internal productivity and workflows, integrated seamlessly within a business, and across businesses, as well as improving interaction with external customers/clients.
Apponovation’s agile development experts know Atlassian inside out, and can offer a variety of products that can be integrated or tailored to suit business needs, ranging from easy to complex solutions that suit everyone from small start-ups to enterprise level corporations.
Appnovation works closely with Atlassian to continuously improve our knowledge of the current product range, as well as introducing new offerings.
Working with Appnovation
We help brands understand the role digital and Atlassian can play in realizing strategic opportunities and solving real world business problems, always keeping the focus on the customer's experience and the results generated.
Using agile methodology on our client projects and always keeping you, the customer, in the loop every step of the way, Appnovation’s Atlassian delivery will fit both your timeline and budget.
Appnovation is an Atlassian Gold Solution Partner, software reseller with certified and experienced developers on staff. Whatever the need when it comes to Atlassian products, we have you covered.
Complete project visibility from day one, working with you, and for you. Using a variety of mediums such as email, phone, chat, and project management tools for clear, constant communication.
Dedicated account manager, project manager and consistent delivery team provided. We survey all of our clients, the results of which go directly to our CEO.
Why Clients Choose Appnovation for Atlassian Assistance
- Ability to promote and develop Lean and Agile principles, saving time and money
- Atlassian Gold Solution Partner
- Agile methodology employed for coding and developing solutions
- Available 24x7 Atlassian support & maintenance by certified experts
- Authorized Atlassian software products reseller
- Competitive rates for certified Atlassian professionals
- Cross-functional team of 300+ experts based in the Americas, Europe & Asia
- Plethora of Atlassian product integration delivery options available
- Proven track record of successful Atlassian project delivery
- Strategic minded, digitally savvy, certified Atlassian experts on staff
- Thorough quality assurance (QA) testing before “Go Live” events
Related Case Studies
Shopping quotes for Atlassian software licenses, professional help with any of the Atlassian products or both? Appnovation is an Atlassian Gold Solution Partner, certified software reseller, that has certified Atlassian experts on staff. When it comes to your Atlassian, agile and digital needs, Appnovation can help. Fill out the form, send us an email or call us directly at one of our many office locations across the globe and let’s get started today!