Sutter Health

Business Challenge

Sutter Health is the 4th largest healthcare provider in the United States.

Sutter Health was hindered by fragmented IT systems across various departments, creating silos that severely limited their ability to provide patient-centric care. These silos prevented effective communication and collaboration between systems, resulting in delays and inefficiencies in patient care. To overcome these obstacles, Sutter Health needed to develop a Patient Object Model (POM) that would unify their software applications and processes, enabling seamless coordination and a more responsive, patient-focused healthcare experience.

Solution

Appnovation collaborated with Sutter Health's R&D team in the development of their Patient Object Model (POM), creating a unified enterprise integration layer using MuleSoft. We also designed a secure, user-friendly registration and credential portal, integrating complex functionalities to facilitate expertise sharing, active discussions, and event management.

The Proof of Concept for the POM uses MuleSoft to create a central enterprise integration layer, allowing the various systems used by associated hospitals, medical practitioners, pharmacies, etc. to seamlessly interact in unison.

Result

Design and development, alongside digital strategy and consulting, made this a multi-layered project. Integration of existing IT ecosystem functionality was dovetailed with an innovative digital solution, delivering both complex but user-friendly features, as well as a multi-platform design experience. The business is to bring the focus of healthcare back to the patient with more responsive, coordinated and effective care without being constrained by technology systems.

The unified platform enabled seamless communication across multiple legacy systems, allowing Sutter Health to partner with 12,000 doctors in providing coordinated care to over 3 million patients. This transformation brought the focus back to patient care, enhancing responsiveness, coordination, and effectiveness without being constrained by technology.

 

12K+

doctors partner with Sutter Health to care for more than 3 million people.