Videotron was eager to enhance their digital presence to exceed contemporary user expectations and elevate their customer experience.
Our team revitalized the website with intuitive navigation, transitioned essential assets to the robust Drupal CMS for superior performance, introduced round-the-clock support, and harmonized backend and frontend frameworks to deliver a seamless and captivating online journey.
Through our collaborative efforts, Videotron's website now boasts advanced analytics, greater agility, quicker updates, and a uniform, transparent user experience that delights and serves customers more effectively.
Videotron, a leader in Canadian telecommunications, embarked on an exciting digital transformation to enhance their online presence. With over fifty years of delivering connectivity, they recognized the need to elevate their website with contemporary elegance and user-friendly functionality that today's customers expect. To provide the seamless experience their customers deserve, they partnered with Appnovation to streamline navigation, update systems, and optimize processes, turning challenges into opportunities for innovation and improved customer satisfaction.
Our team executed a comprehensive overhaul, starting with a streamlined navigation structure that transformed user journeys. Leveraging the robust capabilities of Drupal CMS, we migrated critical assets, bolstering site performance and reliability. By implementing parallel workflows and establishing a Follow-the-Sun support model, we ensured uninterrupted assistance, 24/7. Our Managed Services Support Agreement guarantees minimal downtime and swift resolution of priority incidents. Furthermore, our focus on standardizing both backend structures and frontend visuals has resulted in a consistently engaging online experience.
Appnovations partnership with Videotron led to enhanced analytics and a first-class user experience. Videotron’s website now benefits from increased agility and reduced get-to-market time, providing a consistent and transparent user experience. Additionally, the site updates are now deployed with faster shipping times, ensuring that changes and improvements reach users more quickly.
At Appnovation, our expertise spans across industries, enabling us to tailor digital solutions like web development for telecommunications and other sectors. Our approach ensures enhanced user engagement and operational efficiency, aligning with industry-specific needs and challenges. Learn how our services can drive transformation in your industry.
