Government, like other industries, are facing a series of challenges when dealing with Records Management (RM); to list a few, we have:
Manual and inconsistent processes
Existing tools not easy to use, especially for end-users
Heavy regulation
Higher cost for managing growing records
With this in mind, Government officers responsible for implementing an improved Records Management application are looking to fulfill the following objectives:
Application is easy to use
Automated processes, and integrated in everyday workflow applications and productivity tools
Folder hierarchy for ease with finding records
No time spent assigning metadata
Increased consistency
In order to make sure Records Management in the Government sector will be enhanced with Alfresco, it's important to:
develop a great classification system for all records;
implement a strong governance policy, and;
provide proper training for developers and end users.
Alfresco is the perfect Application to promote confidence in your record handling and storage. Other than its simplicity and flexibility, Alfresco development offers:
- a powerful search that allows users to find records based on record contents and properties;
- dynamic file plans using business rules to automatically file records in the right file plan folder, creating the folder if needed;
- a freeze and hold feature allowing record managers to freeze, or put records on hold, to prevent changes and suspend the default retention schedules
For more information, please visit the following sites:
Alfresco and Records management: http://www.alfresco.com/products/records-management
Records Management and Government, a definition: http://www.cmswire.com/cms/information-management/new-public-sector-records-managers-challenges-transparency-participation-collaboration-017155.php
ARMA - Association of Records Managers and Administrators, Standards and best Practices: http://www.arma.org/r2/standards-amp-best-practices